Vacature Customer Support Officer Aruba

What the role involves

• Focus: Provides front-office customer support and basic insurance advice, addressing client inquiries and identifying opportunities for cross-selling within established guidelines.
• Expertise: Applies working knowledge of life and/or non-life insurance products, internal procedures, and compliance requirements to deliver accurate information and service to…
• Analysis & Reporting: Reviews customer information, policy details, and payment situations to determine appropriate solutions and ensures accurate documentation of customer…
• Impact: Contributes to customer satisfaction, retention, and revenue support by delivering reliable service and identifying straightforward sales opportunities while ensuring…
• MBO or HBO degree in Banking and Insurance or a comparable field.
• Minimum of 3 years of relevant experience in a similar customer-focused role.