Universal Banker - Aruba Bank
Summary
General Purpose: he Universal Banker promotes and sells all consumer products and related services of the Bank, including providing a continuous high level of personal customer service. Also, the Universal Banker assures that cash transactions are processed accordingly by also maintaining the custody and control hereof.
Summary generated from the employer's posting.
What the role involves
- Actively promote and sell retail consumer and depository products.
- Conduct timely follow-ups with customers and keeping them involved in the process.
- Provide information to prospective customers regarding products and services of the Bank in verbal and in written form.
- Provide personal assistance to customers with special needs, complaints, and problems.
- Have full understanding of the Bank’s services and be aware of marketing and cross-selling opportunities
- Handing and documentation of transactions at the counter, including of acceptance of deposits, internal and external transfers and payments and money orders.
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