Front Office Agent
Summary
Are you the person who notices every detail, makes every guest feel at home and can multitask? Then this is the chance to put your qualities to the fullest! With your proactive attitude you take charge when it comes to front office related matters.
Summary generated from the employer's posting.
What the role involves
- Guest Check-In and Check-Out: Greeting guests upon arrival, verifying reservations, and facilitating the check-in and check-out processes efficiently and accurately.
- Assisting guests with inquiries, requests, and complaints. Providing information about the services of Blue Bay and local attractions.
- Resolving issues or concerns that guests may have to their satisfaction.
- Answering phone calls and emails promptly and professionally.
- Ensuring guests receiving the best possible service.
- You completed an HBO study. Direction hospitality/Tourism management.
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