Backoffice Agent Accommodations
Summary
Are you detail-oriented and enjoy keeping everything organized behind the scenes? We are looking for a proactive and service-minded Back Office Agent to support our administrative, financial, and operational tasks related to our accommodations.
Summary generated from the employer's posting.
What the role involves
- Maintaining and updating guest history in our database following reservation procedures.
- Supporting the front office and reservations team by ensuring accurate input and follow-up.
- Handling administrative duties related to reservations, payments, and guest information.
- Ensuring consistent service standards and timely processing of requests.
- Communicating effectively with internal departments and external partners.
- Assisting with reporting and operational planning for the accommodations team.
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